Privacy Policy
Data We Collect
We gather only necessary analytics—device type, session duration, and feature interactions—to optimize site performance. No personally identifiable data is stored without explicit consent through our opt-in forms. All traffic data is aggregated and anonymized within 24 hours.
Cookies & Analytics
Essential cookies maintain session stability during your visit. Optional performance cookies help us analyze site traffic patterns through GDPR-compliant tools like Matomo. You control cookie preferences via our banner—no third-party advertising trackers are deployed.
Third-Party Embeds
Streamed demo content is delivered via Creedroomz’s official video players with encrypted connections. Embedded elements never execute independent tracking scripts—we manually whitelist each integration to prevent data leakage to unintended domains.
Data Retention
Analytics records are purged after 30 days unless required for fraud investigations. Contact form submissions are retained for 12 months to reference historical inquiries before secure deletion. Backups follow the same schedule—no indefinite archives.
Your Rights
EU/UK visitors may request access, correction, or deletion of personal data under GDPR via our dedicated portal. All users can unsubscribe from communications instantly via footer links. We process requests within 72 hours unless legally contraindicated.
Security
256-bit TLS encryption protects all data transfers. Regular vulnerability scans and manual code audits ensure defense against emerging threats. Breach notification protocols activate within 48 hours of confirmed incidents.
Changes & Contact
Policy updates are highlighted for 14 days post-implementation with version tracking. For urgent concerns, our DPO responds to verified inquiries within two business days via encrypted channels. Physical correspondence goes to our registered Brussels office.